I turn complex
programs into shipped results

Technical Program Manager with a Lean Six Sigma Black Belt and a builder's mindset. I manage cross-functional delivery across Salesforce ecosystems, AI-powered systems, and process optimization. I prototype what I plan.

18+
Projects Shipped
across 6 domains
8x
Campaign Growth
SMS delivery turnaround
600+
Users Impacted
across 3 departments
30%
Efficiency Gains
with zero capital invested
View All Projects

Hero projects.

The deepest builds: AI voice agents, customer portals, full Salesforce implementations.

AI & Intelligent Automation

AI Voice Agent (Hunter)

Live

AI-powered outbound and after-hours inbound calling system that qualifies leads, books appointments, and syncs call outcomes to Salesforce, replacing manual call handling with autonomous voice agents

CRM & Salesforce

Convoso CTI Adapter (4-env)

Live

Enterprise Computer Telephony Integration connecting a Convoso cloud auto-dialer with Salesforce CRM, deployed and configured across four Salesforce environments from scratch

Web Applications & Portals

Creditor Portal

Live

A B2B SaaS dashboard enabling creditors to log in, view their debt settlement portfolio, and batch approve, reject, or counter-offer settlement cases from the client

AI & Intelligent Automation

Remote Workstation Operations Bridge

Live

A secure chat-based bridge that lets an authorized user trigger commands, run reports, and transfer files on a workstation when they are away from it, with a two-layer security model that blocks destructive operations by default and unlocks only with a password and auto-relocks after five minutes

Process Automation & Bots

Slack Automation Bots (NSF / EFT / CM / Sales)

Live

Four independent Python bots that watch Slack channels for file uploads and automate the entire daily lead management lifecycle for the Convoso dialer platform, parsing, deduplication, DNC clearing, uploading, reporting, and Asana task creation

Telecom & SMS Compliance

Twilio A2P 10DLC Hub (80+ campaigns)

Live

Master command center for managing 80+ A2P 10DLC SMS campaigns across five Twilio accounts, with 65+ automation scripts for brand registration, campaign submission, auditing, and compliance

Pranay Savva

Where engineering
meets execution

My path started in Electronics & Communications engineering, wound through business administration and cybersecurity, and landed in technical program management where I combine all three.

At Debt Consultants Group, I've transformed operations by implementing Salesforce Service Cloud for 25+ users, architecting AI-powered call systems, and building customer portal prototypes when developers were unavailable.

My edge: I can build what I plan. When I see a gap, I ship a working solution.

Technical Leadership
Six Sigma Black Belt
Builder Mindset
MS in MIS & Cybersecurity

Career Journey

2025

Project Manager

Debt Consultants Group

Current

Leading 8+ technical projects across Salesforce, AI systems, and telecommunications. Driving cross-functional delivery for 25+ users across 3 departments.

2025

Process Specialist

KD Nutra

Achieved 30% efficiency improvement in pharmaceutical manufacturing through Lean Six Sigma DMAIC methodology.

2024

Technical Project Manager

DESTEC Solutions

Led delivery of DESTEC's customer win-back program: a Twilio SMS and email campaign, from requirements and compliance registration through build, launch and results reporting.

2023-24

Business Operations Associate

Yall Foods

Managed business operations and process workflows, contributing to operational efficiency improvements.

2021-23

Application Dev Associate

Accenture

Enterprise application support and cross-functional team collaboration for large-scale client engagements.

Education

Master of Science in MIS & Cyber Security

Florida International University · 2024

B.Tech in ECE + BBA (Dual Degree)

Vignan's Foundation for Science & Technology · 2021

A systematic approach
to delivering outcomes

Every project follows a structured methodology, from discovery through optimization. This isn't just project management; it's a repeatable system for turning ambiguity into measurable results.

01

Discover

Deep-dive into stakeholder needs, current-state analysis, and requirement gathering. Map pain points and define success metrics.

Stakeholder InterviewsProcess MappingLucidchart
02

Strategize

Define project scope, choose methodology (Agile, Waterfall, or Hybrid), build roadmaps, and align cross-functional teams.

AsanaJiraRisk AnalysisRACI Matrix
03

Build & Execute

Lead sprints, coordinate vendors, remove blockers. When needed, I prototype solutions myself to keep momentum.

Sprint PlanningVendor CoordinationPrototyping
04

Ship & Deploy

Manage go-live, coordinate UAT, train end-users. Ensure smooth transitions with documentation and change management.

UATTrainingChange Management
05

Measure

Track KPIs against success metrics. Quantify impact, generate reports, and present outcomes to leadership.

KPI TrackingReportingDMAIC
06

Optimize

Apply Lean Six Sigma to identify further improvements. Continuous iteration to maximize long-term value.

Lean Six SigmaKaizenValue Stream Mapping

Strategic thinking,
technical depth

Strategic & Leadership

Program Management

Agile / ScrumWaterfallSprint PlanningStakeholder MgmtRisk AnalysisResource AllocationRACI MatrixRoadmapping

Methodologies

Lean Six SigmaDMAICProcess Mapping5 Why AnalysisRoot Cause AnalysisKaizenValue Stream MappingContinuous Improvement

Leadership

Cross-functional TeamsVendor CoordinationRequirements GatheringProcess DocumentationChange ManagementPresentationCommunicationProblem Solving

Technical & Tools

Development

React / React NativeNext.jsNode.jsPythonFirebaseHTML / CSSGit / GitHubVercelResend API

Salesforce

Service CloudMarketing CloudAdminWorkflow AutomationEmail DeliverabilityDNS ConfigZapierAPI Integration

Tools & Platforms

AsanaJiraLucidchartConvosoTwilioKaleyraCloudflareOutlookSlackMS Teams

Certifications

Lean Six Sigma Black Belt

Lean Six Sigma Black Belt

GLSS & FIU · 2024

Verify Certificate
Asana Workflow Specialist

Asana Workflow Specialist

Asana · 2025

Verify Certificate

Trusted by teams I work with

“Pranay doesn't just manage projects, he gets in the trenches. When our dev team was overloaded, he built the customer portal prototype himself. That's the kind of initiative you can't teach.”

Leadership Team

Debt Consultants Group (DCG)

“The Salesforce Service Cloud implementation transformed how our three departments work together. Pranay mapped every workflow, coordinated vendors, and delivered on time.”

Cross-functional Stakeholders

Debt Consultants Group (DCG)

“Going from 1 failed SMS campaign in 6 months to 8 successful ones in 3 weeks was remarkable. Pranay's systematic approach to vendor coordination made all the difference.”

Marketing Team

Debt Consultants Group (DCG)

“Pranay brought strong energy to our business development efforts. His ability to connect with clients and identify opportunities helped us grow our presence in the Miami market.”

Management Team

DESTEC Solutions

Quick answers

Who is Pranay Savva?

Pranay Savva is a Technical Program Manager based in Miami, FL, with a Lean Six Sigma Black Belt and a builder's mindset. He manages cross-functional delivery across Salesforce ecosystems, AI-powered systems, and process optimization, and he prototypes what he plans.

What does Pranay Savva do at Debt Consultants Group?

As Project Manager at Debt Consultants Group, Pranay implemented Salesforce Service Cloud for 25+ users, architected AI-powered call systems, and built customer portal prototypes when developers were unavailable. He leads 8+ technical projects across Salesforce, AI systems, and telecommunications.

What certifications does Pranay Savva hold?

Pranay holds a Lean Six Sigma Black Belt (2024, GLSS & FIU) and the Asana Workflow Specialist certification (2025). Both can be verified from the Skills section of this site.

What is Pranay Savva's education?

Pranay has a Master of Science in MIS & Cyber Security from Florida International University (2024) and a dual degree, a B.Tech in ECE and a BBA, from Vignan's Foundation for Science & Technology (2021).

How does Pranay Savva run a project?

Every project follows the same structured methodology: Discover, Strategize, Build & Execute, Ship & Deploy, Measure, and Optimize, applying Lean Six Sigma to find further improvements. When needed, he prototypes solutions himself to keep momentum.

How can I contact Pranay Savva?

Email pranay.savva2@gmail.com, connect on LinkedIn (linkedin.com/in/savvapranay), or send a message through the contact form on this site.

Let's build something
meaningful together

Whether you have a project in mind or want to explore collaboration, I'd love to hear from you.

Location

Miami, FL

LinkedIn

savvapranay