I turn complex
programs into shipped results
Technical Program Manager with a Lean Six Sigma Black Belt and a builder's mindset. I manage cross-functional delivery across Salesforce ecosystems, AI-powered systems, and process optimization. I prototype what I plan.
Where engineering
meets execution
My path started in Electronics & Communications engineering, wound through business administration and cybersecurity, and landed in technical program management where I combine all three.
At Debt Consultants Group, I've transformed operations by implementing Salesforce Service Cloud for 25+ users, architecting AI-powered call systems, and building customer portal prototypes when developers were unavailable.
My edge: I can build what I plan. When I see a gap, I ship a working solution.
Career Journey
Project Manager
Debt Consultants Group
Leading 8+ technical projects across Salesforce, AI systems, and telecommunications. Driving cross-functional delivery for 25+ users across 3 departments.
Process Specialist
KD Nutra
Achieved 30% efficiency improvement in pharmaceutical manufacturing through Lean Six Sigma DMAIC methodology.
Business Development Executive
DESTEC Solutions
Drove business development initiatives and client acquisition strategies in the Miami market.
Business Operations Associate
Yall Foods
Managed business operations and process workflows, contributing to operational efficiency improvements.
Application Dev Associate
Accenture
Enterprise application support and cross-functional team collaboration for large-scale client engagements.
Education
Master of Science in MIS & Cyber Security
Florida International University · 2024
B.Tech in ECE + BBA (Dual Degree)
Vignan's Foundation for Science & Technology · 2021
A systematic approach
to delivering outcomes
Every project follows a structured methodology, from discovery through optimization. This isn't just project management; it's a repeatable system for turning ambiguity into measurable results.
Discover
Deep-dive into stakeholder needs, current-state analysis, and requirement gathering. Map pain points and define success metrics.
Strategize
Define project scope, choose methodology (Agile, Waterfall, or Hybrid), build roadmaps, and align cross-functional teams.
Build & Execute
Lead sprints, coordinate vendors, remove blockers. When needed, I prototype solutions myself to keep momentum.
Ship & Deploy
Manage go-live, coordinate UAT, train end-users. Ensure smooth transitions with documentation and change management.
Measure
Track KPIs against success metrics. Quantify impact, generate reports, and present outcomes to leadership.
Optimize
Apply Lean Six Sigma to identify further improvements. Continuous iteration to maximize long-term value.
Impact delivered,
measured & documented
Deep dives into the projects that showcase my approach to problem-solving, technical leadership, and delivering measurable results.
SMS Campaign Turnaround
Debt Consultants Group
From 1 campaign in 6 months to 8 campaigns in 3 weeks
Salesforce Service Cloud Implementation
Debt Consultants Group
25+ users across 3 departments unified under one system
Customer Portal Prototype
Debt Consultants Group
From concept to leadership-approved prototype in 2 weeks
Manufacturing Process Optimization
KD Nutra
30% efficiency gain with zero capital investment
Artha Finance App
Personal Project
AI-powered personal finance app merging budgeting with group expense management
Email Nurturing Funnel
Debt Consultants Group
Multi-stage lead nurturing system with SMS, email, and intelligent routing
Voso AI & AnswerForce Integration
Debt Consultants Group
AI-powered call qualification and live agent system managing $5K/mo operation
Convoso Dialer Build-Out
Debt Consultants Group
Multi-line predictive dialer configured and optimized for sales agents
BTS Tax Service -Digital Overhaul
Client Project
Website, email, SEO, social media, and infrastructure for a 15-year tax firm
Strategic thinking,
technical depth
Strategic & Leadership
Program Management
Methodologies
Leadership
Technical & Tools
Development
Salesforce
Tools & Platforms
Certifications
Trusted by teams I work with
“Pranay doesn't just manage projects, he gets in the trenches. When our dev team was overloaded, he built the customer portal prototype himself. That's the kind of initiative you can't teach.”
Leadership Team
Debt Consultants Group
“The Salesforce Service Cloud implementation transformed how our three departments work together. Pranay mapped every workflow, coordinated vendors, and delivered on time.”
Cross-functional Stakeholders
Debt Consultants Group
“Going from 1 failed SMS campaign in 6 months to 8 successful ones in 3 weeks was remarkable. Pranay's systematic approach to vendor coordination made all the difference.”
Marketing Team
Debt Consultants Group
“Pranay brought strong energy to our business development efforts. His ability to connect with clients and identify opportunities helped us grow our presence in the Miami market.”
Management Team
DESTEC Solutions
“We paid another vendor $10K and got nothing. Pranay came in and within a week we had a live website, professional email, SEO, social media, everything. He saved our business online.”
President
BTS Tax Service
Let's build something
meaningful together
Open to opportunities where I can drive programs, build products, and deliver results. Whether you have a role in mind or want to explore collaboration, I'd love to hear from you.